Tuesday, July 15, 2014

computer system upgrade

We are converting to a new and more efficient core processing system at the end of July and beginning of August. The credit union will be closed as of Thursday, July 31 at 3:00pm through Monday, August 4, 2014 while this change occurs.

Online account access will not be available during the conversion. Specifically, online bill pay, online banking, mobile banking and telephone banking will not be available starting close of business July 31 until the conversion is completed. According to Tina Hamilton CEO, “Converting to a new core processing system has been a long time in the making. Both our members and our employees will enjoy everything the new Symitar™ Episys® system has to offer. This comprehensive and integrated system will ultimately help us better serve our members.”

The core processing system is the operating system for any financial institution. It houses and processes all data and transactions. We will began notifying members of the conversion in April, 2014. Conversion communication to members included information on the Michigan Community Credit Union website, printed and online Conversion Guide, member newsletter articles, in-branch posters, email messages, social media posts, statement messages and t-shirts worn by employees. For more information, please visit their website at www.micommunitycu.com.

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